Spinboss Casino Responsible Gambling
At Spinboss we take responsible gambling seriously. We want you to enjoy your time with us while keeping play safe and under your control. This page explains the tools we offer, how to spot when play may be becoming risky, and where to go for help. If you ever need assistance with limits or self-exclusion, our team is here to support you.
Our player protection principles
We believe gambling should be a form of entertainment, not a source of harm. We provide clear information about account controls, promote safer play, and respond quickly when a customer asks for help. We also respect privacy and handle requests for support and account changes confidentially.
Activity-control tools
Deposit and loss limits
You can set deposit limits on a daily, weekly or monthly basis to manage how much you stake. Limits can be increased or reduced from your account, and we will explain any waiting period that applies to changes. Setting a loss limit helps you control how much you are prepared to lose over a set period.
Time limits and account breaks
If you need a short break, use our time-out feature to block access for at least 24 hours up to several weeks. Time-outs let you step away without closing your account permanently. For longer-term protection, self-exclusion is available to prevent access and deposits for months or years.
Self-exclusion and account closure
If you choose to self-exclude we will make the process straightforward and confidential. During self-exclusion your account will be blocked and any active promotions will be ended in line with the terms. If you later wish to return we will explain the reinstatement steps and any waiting periods that apply.
Recognising signs of problematic behaviour
- Increasing time spent gambling or betting more to chase losses
- Neglecting work, family or other commitments because of gambling
- Borrowing money or hiding gambling activity from others
- Repeatedly exceeding limits or making frequent deposits
Practical tips for staying in control
- Set deposit and loss limits before you start playing
- Decide in advance how long you will play and take regular breaks
- Avoid chasing losses and treat gambling as entertainment, not income
- Keep a clear record of deposits, losses and time spent
Professional help and support organisations
If you feel gambling is becoming a problem, please seek help. In the United Kingdom you can contact GamCare or BeGambleAware for confidential advice and counselling. You may also wish to speak with your GP or local support services. For help with account tools or to request self-exclusion, contact our support team at [email protected].